Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 15, 2025 5:36:06 PM

Why am I not getting a renters credit when I entered my CRP information?

0 1 355
1 Replies
Expert Alumni
Apr 15, 2025 5:40:49 PM

There could be a few reasons why you're not receiving the Renter's Credit after entering your Certificate of Rent Paid (CRP) information. Here are some possibilities:

 

  1. Incorrect or Missing CRP Details – Ensure that all the information on your CRP matches what you entered on your tax return, including the Electronic Certificate Number (ECN) if required.
  2. Eligibility Requirements – Some states, like Minnesota, have specific income and residency requirements for claiming the credit. If your income is too high or you did not reside in a qualifying rental property, you may not be eligible.
  3. Filing Method – If you're filing electronically, your tax software should automatically process the CRP details. However, if you're filing a paper return, you may need to attach copies of your CRPs.
  4. Software Issues – Some tax software may not allow you to file with a Federal Adjusted Gross Income of $0. If this applies to you, you may need to file a paper return.