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New Member
posted Apr 14, 2025 12:26:09 PM

When I put my schools county code in on my Iowa tax return. I click continue like it says and brings me back to putting the code in. Why is that?

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1 Replies
Expert Alumni
Apr 14, 2025 3:53:44 PM

Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax.  You can try these steps if you are using the online version:

 

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

Please reach out again if your problem persists.