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New Member
posted May 31, 2019 5:08:19 PM

What does it mean when your Oregon state return is "under Manual review"?

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24 Replies
New Member
May 31, 2019 5:08:20 PM

It means that further review is done to confirm that is was actually YOU who filed and not identity theft. But it can also be placed into manual review for lots of different reasons. identity protection seems to be the most common reason. 

New Member
May 31, 2019 5:08:21 PM

Mine is also under manual review. I claimed child care costs and about 6 years ago they manually reviewed it also. Asking for receipts. This is bs. So I'm assuming they want receipts again. Haven't heard from them yet and when i called i was on hold for 20 minutes before i hung up. I live and work in Oregon. My taxes were accepted on Jan 19, 2016. I'll update with any new info.

New Member
May 31, 2019 5:08:21 PM

mine is under manual review also. They did a manual review last year also. They reviewed to give me my working credit and deduced 4000 from my return I have 3 children and work full time and said my childcare documentation was not adequate.

New Member
May 31, 2019 5:08:25 PM

Same thing happened to mine in 2006. My paper receipts weren't good enough for them, plus it was my sister who was my daycare provider. So now I've been covering my tracks and actually using bank transfers for past few years. I hope when they finally send me request for more info. My bank tranfers will work. I'll update.

New Member
May 31, 2019 5:08:26 PM

Mine were also accepted on January 19th. I received my federal and today I seen mine are being manual review.  I have never had this problem and pay childcare as well.  I'm wondering how long this takes and if they ask for payment history?  My sitter is a friend and she does not have a bank account so I pay her cash.

New Member
May 31, 2019 5:08:28 PM

I still haven't heard anything from state. They say allow 10 weeks for processing. I haven't been able to get through by calling. It's basically just a waiting game. When this happened to me in 06, they did send me request for daycare receipts. I sent paper ones,me and my sister signed, they said it wasn't good enough. So they reduced my refund by like 2k and only refunded me like $500. I hope this won't be the case for you or me this year! On the other hand my federal was also under review this year. And it was finally approved. I should get that by feb 24th! Good luck to us both,  i will update with any new news on state.

New Member
May 31, 2019 5:08:30 PM

I would think if federal is approved then state should be as well. I would appreciate any news you can give me. I have claimed daycare every year. My daughter is only 7. And I claimed more this year because I worked more. It's obvious by my income. Please keep me updated. Thank you so much.

Returning Member
May 31, 2019 5:08:31 PM

manuel review, and i did not claim any childcare. never had this problem before either.

New Member
May 31, 2019 5:08:32 PM

Same as me. No child care and now under manual review and my return would be small... under $500...

Returning Member
May 31, 2019 5:08:34 PM

Under manual review for first time ever. Refund is less than $1000. Just one w2. Just a simple return. Already received federal refund. Anyone know what is going on with Oregon?

Returning Member
May 31, 2019 5:08:36 PM

nope

New Member
May 31, 2019 5:08:36 PM

Me too! 10 weeks is a long time.

Returning Member
May 31, 2019 5:08:39 PM

I am under review and got a letter from the state requesting proof of childcare, I pay my mother cash so I had to send in my bank statements providing the cash withdrawals from my checking account they would not accept my receipts so glad I had proof also had to show my grandson IEP from school and school records showing that he is disabled and that he lived in my household all year so glad I purchased the Audit Defense they handle it all for me

New Member
May 31, 2019 5:08:40 PM

Has anyone actually received their Oregon refunds who went into manual review status? In 16 years of filing in Oregon, this is our first time that it has taken more than 2 weeks for our refund.

New Member
May 31, 2019 5:08:42 PM

Nope still waiting and I filed over a month ago

Returning Member
May 31, 2019 5:08:43 PM

I am still waiting I did call and they did say it could take another 10 to 12 weeks

New Member
May 31, 2019 5:08:44 PM

I was in manual review last year and I filed taxes January 20th, 2016. Oregon did not give me my refund until JULY!! but they did pay interest for holding it up. I also pay for daycare and had to provide all this information to them, bank statements, check copies, and even a statement from my daycare provider saying the actually watch my child. SO crazy!! I work hard and pay WAY more than my Oregon refund in daycare costs so its ridiculous that I have to do all this extra work. I'm even more irritated because guess what??...I'm in manual review AGAIN this year and I filed January 26th 2017. Thanks, Oregon!!

New Member
May 31, 2019 5:08:46 PM

I did not file child care and I am under Manuel review as well!

New Member
May 31, 2019 5:08:48 PM

I did not file child care and I am under Manuel review as well!

New Member
May 31, 2019 5:08:50 PM

I did not file child care and also under manual review, previous year also used turbotax and it went smoothly. What the heck?!

Level 2
May 31, 2019 5:08:50 PM

I too am under manual review.  No child care,but do have 1 dependant.  same as the last 15 years!!! what's up???  I am so glad(after reading other comments)that I didn't have a manual review when my daughter was younger,I never kept my receipts,as I paid my brother cash to babysit .  never had a problem,,thank goodness.  but maybe because I made less 2016 and will get more back in state refund ,mine got kicked up for a manual review?? who knows..and federal will also be later this year, not cool!!!lol

New Member
May 31, 2019 5:08:52 PM

Mine is also being held for manual review. Nothing new on my tax return. But I'm wondering if they are being held up since federal is holding any that get the earned income credit to further verify.

New Member
May 31, 2019 5:08:53 PM

I think Gov Kate Brown is stealing our money we so all worked hard for and fixing her messed up budget.  She lied about the Vets money and said she was gonna give them all this money and took over half back so now she is gonna steal from us who need this money to pay our bills were behind on and clothes for our children cause of this crummy economy

New Member
May 31, 2019 5:08:55 PM

Mine is also in manual review...!?