Hi,
I have completed and filed my federal and State of Virginia return.
TTax is showing I owe $ 2283.00, however when I logged into my State of Virginia tax portal it reports I owe
$ 2410.88. I called and spoke to a rep from Virginia and they stated TTax is incorrect on the amount I owe.
Could I please get an explanation on why Virginia is showing a larger tax due amount then the TTax program?
The rep stated I did not pay enough taxes on my earned income. Isn't that what TTax is suppose to calculate?
Thank you,
Normally when a state makes an adjustment to your tax return you will receive a letter of explanation from the state.
From the Virginia tax website:
"If your tax return had one or more errors, we may need to adjust your return leading to a different refund amount than you claimed on your return. We will send you a letter explaining the adjustments we made and how they affected your refund."
https://www.tax.virginia.gov/wheres-my-refund
The adjustment Virginia made to your return may or may not be TurboTax's fault. The letter should explain.
Thank you for the reply, however this is taxes due, not a refund.
The rep stated that TTax did not calculate the proper amount of tax due based on our reported AGI.
So to me, that a program issue not using the correct calculations from the state of Virginia.
I was getting ready to send in the amount owed based on TTax, but after I checked, it appears TTax is not correct.
Thank you