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Level 1
posted Feb 13, 2021 7:33:40 AM

virginia 502A being forced upon me

TurboTax Business 2020 is forcing me to complete a 502A Virginia tax form for non-resident filings.  The form is not appropriate as we are 100% resident.  This has never happened in prior years.  I deleted the form, but it regenerates.

 

I think others are experiencing the same.  Has anyone solved?

3 23 3552
2 Best answers
Level 2
Feb 13, 2021 4:55:58 PM

Spent 2 HOURS on the phone to attempt to resolve this issue.  The ultimate outcome of the phone call was to receive links to new TurboTaxBus software downloads for fed and VA.  I really didn't believe a new download would accomplish anything so I did not install the "new" software (I'd already run the update feature anyway - I'm sure my install was current.)  

 

Ultimately, after completing the Fed and VA returns in TTBus, I opened the "Forms" view and deleted schedule 502A.  I verified that it had no impact on my primary forms being submitted for VA.  After deleteing I was able to submit electronically to VA.  Hope this helps you out, good luck.

Not applicable
Feb 14, 2021 12:06:36 PM

From the Forms VIew, I could not see the form either.  I then selcted the Errors! Tab next to it.  When the error cam up on the screen their is an choice to delte form.  I deleted the form and it came back with "No Errors"

23 Replies
Level 2
Feb 13, 2021 4:55:58 PM

Spent 2 HOURS on the phone to attempt to resolve this issue.  The ultimate outcome of the phone call was to receive links to new TurboTaxBus software downloads for fed and VA.  I really didn't believe a new download would accomplish anything so I did not install the "new" software (I'd already run the update feature anyway - I'm sure my install was current.)  

 

Ultimately, after completing the Fed and VA returns in TTBus, I opened the "Forms" view and deleted schedule 502A.  I verified that it had no impact on my primary forms being submitted for VA.  After deleteing I was able to submit electronically to VA.  Hope this helps you out, good luck.

New Member
Feb 13, 2021 5:03:26 PM

Thanks.  That worked for me too.

Level 1
Feb 14, 2021 8:58:42 AM

This did not work for me ... Form 502A does not show up in the list of Forms in Forms View.  How do I get past this invalid glitch?

 

Level 1
Feb 14, 2021 10:14:02 AM

Thank you! I was second guessing myself if I had forgotten this form in prior years. I will continue to delete the form and move forward.

Level 2
Feb 14, 2021 12:01:34 PM

I have the same problem. I can't delete the 502A worksheet, it doesn't show up under forms. And 502 is required for all PTEs, so I can't delete that.

Not applicable
Feb 14, 2021 12:06:36 PM

From the Forms VIew, I could not see the form either.  I then selcted the Errors! Tab next to it.  When the error cam up on the screen their is an choice to delte form.  I deleted the form and it came back with "No Errors"

Level 2
Feb 14, 2021 12:07:46 PM

Thanks so much. I realized that I have to just delete the 502A as it appears in forms view and not click around to 502.

Level 1
Feb 14, 2021 12:23:36 PM

Well done "team world".   I was able to delete the unwanted form via form view and complete the process without errors.  Much appreciated!

New Member
Feb 22, 2021 7:23:41 AM

Thanks for the info, worked perfectly!

Level 1
Feb 27, 2021 10:50:30 AM

works. thanks.  

New Member
Mar 11, 2021 12:50:24 PM

Thanks for the suggestion to delete the form - it worked. Any way too report this bug to Turbo Tax?

Intuit Alumni
Mar 11, 2021 4:10:50 PM

@meh4 

 

You can speak with an agent.

This FAQ will provide you with the steps to contact an agent.

Contact an agent

New Member
Mar 12, 2021 6:54:31 PM

that worked!  Thanks!!!!

New Member
Mar 15, 2021 5:49:32 PM

Thank you, this solved the problem- to delete the form 502A.

New Member
Mar 16, 2021 8:50:55 AM

Thank you!!!!!!!!!!!!!!!!  Worked for me.  Went to forms then Errors and deleted the form.

Not sure why the program is forcing this on us.  Needs to be fixed!!

New Member
Mar 16, 2021 3:49:43 PM

This worked for me as well.  Thank you!  Why can't Intuit fix this problem before the file deadline for Businesses?  This is unacceptable!

Level 2
Apr 26, 2021 4:15:04 PM

I am having a similar problem with VA 502A.   The program won't allow me to electronic file until I complete the form.   Does anyone have any recommendations on how to override this form?  Thanks

Level 2
Apr 26, 2021 4:29:22 PM

Deleting Form 502A didn't work for me because the form doesn't appear in my forms list.  Does anyone have another possible solution?  Very frustrated. 

New Member
Apr 28, 2021 11:12:38 AM

Go thru the steps to e-file it.  Once you reach the screen where it prevents you from e-filing because it's calling for 502A, click continue.  Click continue again to get to 502A. Then go to Forms. You should see it there and be able to delete it.  Once deleted, go back to step-by-step.  Do not click on anything and go straight to File Return screen and follow the steps again.  It worked for me just now.

New Member
May 14, 2021 12:55:00 PM

Thank you so much for the answer about deleting the 502A. I spent hours on this.  You cannot efile with this error and you are only allowed to file Va via e-file.  I was almost in tears!

New Member
Jan 27, 2023 11:38:39 AM

Thank you!!!!  When I tried to efile my return it kept going in loops and kept showing me that 502A form.  So, I figured it was a bug in the program and I called turbo tax for help.  I then spent a couple hours on the phone with them just like you did.  I showed him that when I tried to efile my return it kept going in loops and kept showing me that 502A form.  I was told that I was missing the VA account number... which I've never had!  I called VA tax and found out it's just 38 followed by your fed ID and then F001.  I hoped that would fix it, but I still kept getting the 502A forced on me when not applicable. When I went to open the form and deleted it, my return went through with NO problem!  Yahoo.  

New Member
Jan 27, 2023 11:40:34 AM

I just realized all these posts were from 2021!  I'm having the same issue for my 2022 return in 2023.  Why hasn't this been fixed in the program?

 

New Member
Jan 31, 2023 10:41:01 PM

Thank you for mentioning the "error" tab! I've been banging my head on the desk for an hour and this fixed the issue on the 2022 TTBus (Virginia) version, as well.