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Not applicable
posted Feb 9, 2023 8:42:03 AM

Turbo Tax generates error "Educator Smrt Wks Ln B-SP" that prohibits state e-filing (I've already paid). Reddit verifies same issue globally for VA residents. What now?

4 22 3374
1 Best answer
New Member
Feb 9, 2023 8:32:31 PM

Try is now! Mine just went through finally!

22 Replies
New Member
Feb 9, 2023 8:46:11 AM

Commenting here to hopefully bring attention to this issue. I'm having the same issue and it still hasn't been resolved. 

Not applicable
Feb 9, 2023 8:53:55 AM

Thanks, Hadyn!

 

To make sure my post is super-clear to TT: I'm single. It's one of the first questions TT asks - I've never been otherwise in 10+ years that I've used TT, so there should be zero confusion.

 

EDITED TO ADD: I can't even "file by mail" - either my federal or state returns. I'm stuck in a loop, clicking "file by mail". TT takes me right back to the start of the filing process. Since I can neither e-file OR file by mail, if I don't receive resolution from TurboTax within a business day of noon EST 2/9/23, I will be disputing the filing charge with my credit card company for goods and services not being rendered by TT. Cheers.

Level 1
Feb 9, 2023 10:45:03 AM

Having the same issue! TT HELP!

Level 1
Feb 9, 2023 2:09:02 PM

Having the same issue and I live in VA too!! 

New Member
Feb 9, 2023 2:36:44 PM

Having the same issue.  I worked on my taxes yesterday and they were completed, error free and ready to submit last night.   

 

Came back to submit this afternoon and suddenly this error popped up out of nowhere and cannot be deleted or fixed.  I got on the line with a TT rep like 15 minutes ago and she hadn't even heard of the error.   

 

I found the reddit thread by Googling the issue,  while the TT rep was looking for information.  

 

Hopefully all filers are reporting the issue so they can patch whatever bug loaded overnight? 

New Member
Feb 9, 2023 3:02:28 PM

I filled single and this error won’t go away

New Member
Feb 9, 2023 4:23:28 PM

I'm having the same problem. Filing single, head of household, definitely don't have a spouse and no matter what I put in the box it is not filing.

New Member
Feb 9, 2023 4:47:30 PM

Having the same issue! Hopefully will get resolved ASAP. 

New Member
Feb 9, 2023 5:14:48 PM

I was receiving the same error walked through each step with Turbotax expert. My error was my dependent care amounts did not match for example it first ask how much was spent I had 1000 but under the care provider I put 2000 by accident thy need to match. 

New Member
Feb 9, 2023 5:38:30 PM

Same thing for me.  I never filed this form and am not a PY or educator.  It will not let me proceed to efile!!!

New Member
Feb 9, 2023 5:40:34 PM
New Member
Feb 9, 2023 5:50:25 PM

Having the same issue. VA Resident. Not able to e-file. 

New Member
Feb 9, 2023 6:34:17 PM

 

whats going on with this issue seems to be nly for VA 

it has been there for hours nobody says anything, not even asking to wait 

New Member
Feb 9, 2023 6:50:15 PM

I'm having the same issue and am in VA. TT needs to fix! 

New Member
Feb 9, 2023 7:19:36 PM

I was stuck in the same loop!  So when it asks you if you want to file my mail or efile click mail for both!  Then it will show a menu with an option to change each individually.....thats where you click mail for state and e-file for federal ♥︎. It worked for me but I still haven't solved the Virginia issue.  

New Member
Feb 9, 2023 7:21:11 PM

Not the same problem.  

New Member
Feb 9, 2023 7:24:32 PM

Having the same issue here!

New Member
Feb 9, 2023 7:34:50 PM

I am receiving the same error message "Educator Smrt Wks Ln B-SP". I am filing Head of Household in VA and I am not an educator. I am sure that Intuit-TurboTax is aware that there is an issue. I don't understand why there has been no response to the thread regarding what the issue is, how they plan to resolve the issue, and how long it will take. Let's not leave consumers in limbo.

New Member
Feb 9, 2023 8:32:31 PM

Try is now! Mine just went through finally!

Not applicable
Feb 9, 2023 8:44:33 PM

@jgaskins You're right- VA filing is working again without the error as of at least ~11:40P EST 2/9/23! Thank you so much for the heads-up!

 

For record's sake, I'll put here that I - with bilateral agreement from TT - recorded a phone conversation earlier this evening that... went interestingly. I hope this issue doesn't happen again, tbh.

Level 2
Feb 10, 2023 10:06:37 AM

It worked! Thank you. 

New Member
Feb 10, 2023 4:26:42 PM

The error has gone away and I was able to file with no issues. 2/10/2023 @ 7:25pm