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New Member
posted Apr 10, 2024 10:33:50 AM

Turbo tax did not calculate my CA state return properly and did not deduct taxes I paid. How do I fix this?

How do I contact turbo tax to fix an error on their part?

0 7 3537
7 Replies
Expert Alumni
Apr 10, 2024 10:36:53 AM

If you have not already filed your return, you can log in to your account to make the necessary corrections.  You can enter any additional taxes you paid to CA and make any other necessary corrections.

New Member
Apr 10, 2024 10:40:09 AM

I don't see anywhere where I can change the tax information.  Can you give me the exact spot?  The CA state doesn't even have a review like the federal one does.  Please help! Thank you so much!

 

 

Expert Alumni
Apr 10, 2024 10:49:32 AM

We cannot see your return in this forum.  Please provide information on exactly what payments to CA were missing.  Were they estimated payments?  Taxes due?  Because if it was on the W-2 that could have been entered when you input information on W-2 Box 17.

 

If this is related to a W-2, to correct this information you have to go into Federal, Wages, and Income, then select the W-2 where the CA taxes were withheld and make sure it is entered accurately.  If it is not this then provide more details.

New Member
Apr 10, 2024 10:58:44 AM

The state form that you filled out indicated my w-2 box 17 was "0", when in fact I have paid $4,197.  How can I get this fixed? 

 

Level 15
Apr 10, 2024 11:04:16 AM

Delete the W2 and enter it again manually.  That usually clears something out and fixes it espceially if you imported the W2 originally.  

Expert Alumni
Apr 10, 2024 11:06:17 AM

If box 17 is incorrect, you can enter the correct amount there.

 

@kahkqm 

Level 15
Apr 10, 2024 11:09:16 AM

@kahkqm --

 

If you made any estimated tax payments to CA, you must enter them manually in the federal side of your return under Estimates and Other Taxes Paid.  The program has no other way of knowing that information.