There is an error in how TT handles NM PIT-RC Low Income Tax Rebate when taxpayer has received Unemployment. I confirmed the error. How do i bring this to TT attention?

NM has an informational worksheet where one must enter Unemployment paid. TT is adding this amount to the imported federal AGI- which already has the Unemployment amount in it. IE, counting Unemployment twice. This made me appear to be ineligible for the rebate. When I entered my info in NM's own online tax efile portal, i was eligible and it computed correctly. I was also able to confirm that TT is double-adding the amount by leaving it out when asked for it for the worksheet

262

Expert Alumni

Mar 8, 2022 12:04:07 PM

I attempted to replicate the situation you described. However, I did not find an input in the New Mexico state tax return that asks for unemployment, only worker's compensation as it relates to the Low Income Tax Rebate.

If you would be willing to share a diagnostic copy of your tax file, it could be helpful to examine the situation in more detail. The diagnostic file will not contain personally identifiable information, only numbers related to your tax forms.

To do so, follow the instructions below and post the token number along with which version of TurboTax you are using (Online or CD/downloaded and which edition) in a follow-up thread.

Use these steps if you are using TurboTax Online:

Sign in to your account and be sure you are in your tax return.
Select Tax Tools in the menu to the left.
Select Tools.
Select Share my file with agent.
A pop-up message will appear, select OK to send the sanitized diagnostic copy to us.
Post the token number here.

If you are using a CD/downloaded version of TurboTax, use these steps:

Select Online at the top of the screen.
Select Send Tax File to Agent.
Click OK.
Post the token number here.

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There is an error in how TT handles NM PIT-RC Low Income Tax Rebate when taxpayer has received Unemployment. I confirmed the error. How do i bring this to TT attention?