Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 6, 2019 9:35:57 AM

Taxes for state were filed and accepted on 1/31/2018 but when i go to the state were's my refund it is not showing. states cannot find

0 7 760
1 Best answer
Level 9
Jun 6, 2019 9:36:04 AM

Depending on what state you are in, it's very normal if your return still shows in accepted or pending status for an extended period of time after your federal return has been accepted. The processing times for each state can vary tremendously. 

You can go here How do I track my state refund? select your state and most states have some type of note on their refund tracking page that states how long processing may take. If there is no note there, no need to be alarmed. Just keep an eye out on there site for updates.

NOTE: If you contact the state or try look up your refund status while your return is still pending, don't be surprised if they tell you "no record found." This is normal; until that state starts reviewing and processing your return, they won't have any record of it. 

7 Replies
Level 9
Jun 6, 2019 9:35:58 AM

What state are you in?

New Member
Jun 6, 2019 9:35:58 AM

idaho

Level 9
Jun 6, 2019 9:35:59 AM

Okay, yes, they are asking that those that e-filed allow up to 7 or 8 weeks to get a refund, after the state has gotten their return. It's longer for those that mailed returns. All of the information is posted here <a rel="nofollow" target="_blank" href="https://tax.idaho.gov/i-1187.cfm#dl">https://tax.idaho.gov/i-1187.cfm#dl</a>

A lot of the states have higher than normal processing times now to make sure no fraud is being committed.

New Member
Jun 6, 2019 9:36:01 AM

thank you

Level 9
Jun 6, 2019 9:36:03 AM

You are welcome!

Level 9
Jun 6, 2019 9:36:04 AM

Depending on what state you are in, it's very normal if your return still shows in accepted or pending status for an extended period of time after your federal return has been accepted. The processing times for each state can vary tremendously. 

You can go here How do I track my state refund? select your state and most states have some type of note on their refund tracking page that states how long processing may take. If there is no note there, no need to be alarmed. Just keep an eye out on there site for updates.

NOTE: If you contact the state or try look up your refund status while your return is still pending, don't be surprised if they tell you "no record found." This is normal; until that state starts reviewing and processing your return, they won't have any record of it. 

Level 1
Feb 26, 2022 2:18:48 PM

I am having a similar issue. turbotax did not file my state taxes and now I am not sure what I should do. no one will give me a clear answer or even help me! they did this for two years. let me know if you solved your issue and how