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Level 3
posted Feb 10, 2022 1:26:50 PM

State being downloaded/updated even though it's not being used

In past years, I've filed State taxes in California, but I no longer live there and I don't need to file state taxes in Washington where I live now. I've searched on how to remove a state, but all of the directions are for removing a state from a specific tax return, not from the software downloaded to my computer. I don't have California in any tax return files (TurboTax correctly sees that I don't need to file a state return anywhere), but since I've used it in past versions, every weekly software update downloads updates for California. This takes time and is annoying. 

 

How can I stop TurboTax from doing this?

0 3 418
3 Replies
Level 15
Feb 10, 2022 2:50:01 PM

It's annoying, but no real way to stop it.

 

One year I had 3 non-used states that downloaded and updated because I had used them "sometime" in the past. 

 

I never got rid of them until I moved to a new computer, and re-installed programs for the past 3 yrs of TTX software. Since none of those 3 yrs had actually used another state on the new computer, they never showed up again. 

 

I "think" someone finally found a way by messing around deleting certain files in the TTX program directories....but it was a bit convoluted, and not sure it wasn't just temporary.

Intuit Alumni
Feb 12, 2022 11:26:47 AM

@tonyteshera

 

Try these steps in the Help Article here to see if this provides a resolution. 

 

If not, please give us a call directly using the steps in this Help Article so we can take a look at your account and specific information. 

Level 3
Feb 13, 2022 11:00:16 AM

This is not helpful. Per step 2, "This won't delete your state program, just the state tax return". This is the opposite of what I'm trying to achieve. I don't have any state tax returns (and thus the Remove State menu option is disabled). I'm trying to remove the state program/download so that it doesn't download updates for it every time I start the program. This takes/wastes a lot of time.