Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 25, 2025 5:25:24 PM

Restricted from downloading desktop software

I pre-purchased TURBOTAX DESKTOP ADVANTAGE HOME AND BUSINESS TAX YEAR 2024 WIN DOWNLOAD for $120, but I cannot download the software.  It appears it is restricted to Mac operating system.  How do I obtain assistance with this issue?

0 1 2811
1 Replies
Level 15
Jan 25, 2025 5:29:05 PM

2024 Turbo Tax Desktop Download System Requirements
Windows 10 or later or Mac OS Ventura 13 or later
https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements


Are you running Win 10 or 11 in S mode? You need to switch out of S mode.
https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307