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posted Jun 24, 2025 7:36:36 PM

REFUND FROM INTUIT TURBOTAX; FAILURE TO PROVIDE CA STATE TAX FORMS TO FILE FOR 2023 AND 2022

TIRED OF GOING ROUND AND ROUND AND UNABLE TO ACTUALLY SPEAK TO PERSONNEL OF INTUIT TURBOTAX REGARDING THE MATTER.

JUST FREAKIN' KEEP MY $90 FOR CA STATE TAX FILING FOR 2023 AND 2022.

THIS IS A SCAM OPERATION WHEN YOU CAN NOT SPEAK TO A LIVE PERSON AND CAN ONLY TALK TO THE COMMUNITY. 

THIS IS THE LAST TIME TO PURCHASE SOFTWARE WITHOUT LIVE ASSISTANCE. THIS SOFTWARE IS NOT CHEAP, BUT THE CORPORATION IS CHEAP SINCE THEY CANNOT PROVIDE LIVE HELP; YET THEY CAN GUARANTEE NO AUDIT IF YOU PAY $60...."SCAM" OR "NO SCAM"? IT APPEARS IT IS ALL ABOUT MONEY!

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1 Replies
Level 15
Jun 24, 2025 8:14:25 PM

Sorry you're having trouble reaching someone at TurboTax Support.    If you wish, you can escalate your issue to the level of the office of the President of Intuit.  They say they will get back to you within 1 business day.   

 

The contact form and a box for explanation of your issue is here:

https://www.intuit.com/company/contact/office-of-the-president/