I recommend reviewing your input in the Federal section of the program to ensure the information is entered correctly.
In the Federal section, select the Federal Review interview section at the top of the screen.
This will take you to the input section for the Recovery Rebate credit.
Be sure to indicate the actual amount of each stimulus payment you received on the page that asks if you received a stimulus payment.
There will be two boxes and both need to be completed. Be sure to complete both boxes indicating the amount of each stimulus payment you received.
If you did not receive any stimulus payments, please indicate We didn't get a stimulus payment by checking that box.
This should ensure your worksheet is prepared correctly. Please comment if you are still having issues so we can assist you.