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Returning Member
posted Mar 12, 2023 1:17:11 PM

Oregon state efile Desktop, charged but it didnt file

I am using the desktop deluxe turbo tax. I was charged $15 to my credit card and the e-file for Oregon did not go through w/ Desktop software, it said the payment wasn't received and software reverts to paper filing. How am I suppose to e-file Oregon state return when its only giving me paper filing?
who can resolve this? or expunge the charge?

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3 Replies
Intuit Alumni
Mar 12, 2023 2:00:27 PM

We need additional details to be able to assist you further. 

 

Are you getting an error message or does the e-file just not go through?  Please provide any additional pertinent details here in the thread and someone will reach out to assist you with the next steps. 

 

@ak3292 

Returning Member
Mar 12, 2023 3:01:46 PM

E-file does did not go through w/ Desktop turbotax. I did the federal one it went through, I then e-file the oregon separately it rejected the payment portal but it did charge my card. Something is buggy with the payment process..

 

At this point I just want to paper file and remove the charge.. 

Inside the software with the state tab it only selects paper file nothing about e-filing at all, it had that option before but its locked into paper filing..

 

In conclusion: I am paper filing my state return and just want to remove the fee.

thanks

 

 

Intuit Alumni
Mar 14, 2023 10:46:29 AM

It would be best to follow the instructions here and speak with us by phone. @ak3292