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Level 3
posted Feb 13, 2025 12:04:47 AM

Not receiving any response from TurboTax Support

I posted a question about four days ago. I am still waiting for any response from someone at TurboTax. It is in regard to an obvious bug in the Arizona Form 323. An error is being generated by a faulty limit check on the form. I cannot file my taxes until this has been fixed. My initial post is here:

 

https://ttlc.intuit.com/community/state-taxes/discussion/arizona-form-323-original-credit-limit-for-2023-is-incorrect/00/3470838

 

JohnD

0 2 3448
2 Replies
Level 15
Feb 13, 2025 12:38:36 AM

@ johnpd 

In your other thread I am trying to get one of the forum TurboTax tax experts @BillM223  or @ThomasM125  to assist you when they are next in the forum.   They should be able to access your token for the sanitized file you submitted.   So hopefully you will hear something back either in that thread or this one.

Level 3
Feb 13, 2025 2:23:13 AM

Thank you  mesquitebean. I will await their response.

 

JohnD