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Returning Member
posted Mar 12, 2023 12:56:02 PM

NJ Return ineligible for e-filing with pass-through business alternative income tax

Turbo Tax Deluxe 2022 message said that we are ineligible for e-filing.  We do have the pass-through business alternative income tax credit.

I saw discussions saying folks were having this problem in Feb of last year.  Was it ever resolved?

This is very frustrating; I had somebody do my taxes last year & wondering if I made a mistake going back to TurboTax.

0 5 508
5 Replies
Expert Alumni
Mar 20, 2023 12:05:36 PM

It would be helpful to have a TurboTax ".tax2022" file that is experiencing this issue.

 

You can send us a “diagnostic” file that has your “numbers” but not your personal information.  If you would like to do this, here are the instructions: 

 

Go to the black panel on the top of your screen and select Online. 

  1. Scroll down to and select Send tax file to Agent. 
  2. You will see a message explaining what the diagnostic copy is.  Click send through this screen and then you will get a Token number. 
  3. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.  

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.

 

@HanknStein 

Returning Member
Mar 20, 2023 3:29:12 PM

1102405 is the token.  Please let me know what to expect from TurboTax.

Expert Alumni
Mar 22, 2023 3:35:18 PM

Can you verify your token number please or just create a new one?  This token does not have PTE income nor is it a joint return (you say "we" in your post).

 

@HanknStein 

Returning Member
Mar 22, 2023 3:45:43 PM

Yes, joint return.  PTE from 2 companies.

1104096

Expert Alumni
Mar 31, 2023 9:08:27 AM

This token is for a single person with AGI of $7,530.  It is the same file the previous token was created for and not the return that your questions apply to.

 

@HanknStein