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posted Sep 14, 2020 6:24:52 PM

My computer freezes when I try to start the state forms.

After I select the tab to file state taxes, the federal files are saved and then I select "CONTINUE" I navigate to the next screen I get the header progress wording and nothing else. I see "State Purchase" (Bold) "Billing Address" Payment Info" "Review" and nothing else is shown. I've tried reboots multiple times with no success. 

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