Install State tax but does not see any topic to enter information

Hello, i installed State tax (MA) but the software does not show any state information to enter. Please help.

when i click state tax tab, it keeps showing "your software is up to day"??

742

New Member

Jan 22, 2020 12:09:30 PM

2019 New Jersey state software download messages indicate the download was successful, but the forms do not open when Start is clicked. Turbo Tax attempts to download again.

Returning Member

Jan 22, 2020 5:05:15 PM

this is MA not NJ. Please advise. Thanks

Intuit Alumni

Jan 25, 2020 9:52:55 AM

Please contact TurboTax customer service/support.

https://support.turbotax.intuit.com/contact/

You will need to select your product (CD/Download Mac or CD/Download Windows), your edition (Basic, Deluxe, etc.), ask your question, then select Continue. Next, enter your contact info, then select Get the phone number.

*The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.

Intuit Alumni

Feb 17, 2020 6:25:22 PM

It looks like your question got cut off, please respond back so that we can try to help.

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Install State tax but does not see any topic to enter information