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Level 2
posted Feb 12, 2022 2:57:08 PM

How To Report a Bug in PA State Tax in Turbotax?

The Summary tab of Windows Deluxe version shows that PA Tax Due is $0. However PA Tax Due on the top of the application shows a red amount and also in the final printout. I traced the tax due all the way back to the calculation in PA Schedule A, it has included one income from 1099-R on line 11. Retirement income is not taxable in PA. So it looks like there is a bug in the PA state tax calculation. I am not able to find where I can report this bug. So I am posting this issue here to hopefully get some help. Thanks!

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Level 2
Feb 12, 2022 7:09:54 PM

My original post basically raised two issues. The first issue is the inconsistency between the state tax due amount in the Summary tab and in the top area of the Turbotax screen. The second issue is the retirement income becoming interest income. 

 

Just want to share with whoever is interested in the issues here. I found the support number ([phone number removed]) from Google.  The support person from TurboTax is very nice and helpful. Through screen share, the second issue has been resolved by choosing a different and kind-of-right option for the type of retirement income. However, the first issue still exists. But it is more of a user interface issue on the screen and it does not affect the overall outcome or the return itself. Hopefully this user interface issue will be fixed in the future Turbotax update.