The federal calculations are correct, but when completing Illinois, only my withholdings are used. I saved the pdf to review the details and it confirms that only my withholdings are being used. Any ideas how to fix it?
First, review his W2 entry in the federal section. Double check that the state withholding shows. If it is showing but not carrying through, you must have a piece of data stuck. I see you are using online so follow these steps:
Online version:
A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).
For stuck information follow these steps:
For other users:
Desktop version: