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New Member
posted Mar 31, 2024 6:29:23 PM

Has anyone else noticed that Illinois withholdings does not include the amount from my spouse?

The federal calculations are correct, but when completing Illinois, only my withholdings are used. I saved the pdf to review the details and it confirms that only my withholdings are being used. Any ideas how to fix it?

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1 Replies
Expert Alumni
Apr 3, 2024 10:40:05 AM

First, review his W2 entry in the federal section. Double check that the state withholding shows. If it is showing but not carrying through, you must have a piece of data stuck. I see you are using online so follow these steps:

 

Online version:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

  1. Delete the W2 causing trouble, see How to Delete  
  2. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  3. Log back into your return.
    • Enter the information again.

For other users:

Desktop version: 

  1. Delete the form W2 causing trouble
  2. Save your return while closing the program.
  3. Update the program
  4. Open
  5. Enter the information again