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posted Sep 16, 2019 10:04:24 PM

Error - Unable to create PDF of Printable Forms for Filing

Hi, I'm using TurboTax Business and I was trying to print the forms to mail (I think it's just state returns since Fed was e-filed) and it gives me an error message (attached screenshot) saying it can't convert it to PDF, so I can't download it to print off. I tried multiple times, nothing. Would someone at TurboTax be able to email me the forms (I found a way of downloading State return eventually, but I don't know if there were other things I need that were supposed to be included in the original download area)? Thanks!

 

-David 

 

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1 Replies
Level 15
Sep 17, 2019 5:36:01 AM

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number