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Returning Member
posted Feb 28, 2020 5:40:42 PM

Endless loop downloading California state tax on MAC

I understand that there's a manual fix for the WIN version.  I am seeking help for the MAC version of Turbotax.  PLease help! I have wasted hours on the endless loop. 

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1 Replies
Intuit Alumni
Mar 2, 2020 1:59:14 PM

We do apologize for the issue that you continue to experience. Please click What is the TurboTax phone number and choose the version of TurboTax that you are using to connect with the correct agent. Let the agent know that you are having problems with a known issue and that you need for them to first push the federal download and then the state download.