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Returning Member
posted Sep 14, 2024 5:14:12 PM

E-file status update not working TT 2023 Home & Biz

I e-filed my Federal and State returns several days ago and I received an email message from TurboTax indicating that my returns were rejected. The efile status in the software is not updating and it does not provide an option to resubmit the returns. The efile status in the Turbo Tax program is "pending" eventhough the returns have been rejected.  The prgoram had the same problem last year and requires an update from Turbo Tax. I can see several reports of this issue so I am wondering why it hasn't been resolved. And what I can do to resubmit my efile.

0 7 32622
7 Replies
Level 15
Sep 15, 2024 5:48:52 AM
Returning Member
Sep 15, 2024 10:34:22 AM

[phone number removed]

Level 15
Sep 15, 2024 10:35:39 AM

You would have to contact Support; they will not call you.

Returning Member
Sep 15, 2024 11:40:05 AM

I tried responding with the intuit phone number but it was removed. If you search Turbo Tax support, you should be able to locate the phone number.

Level 15
Sep 15, 2024 11:43:12 AM

(800) 446-8848

Level 15
Sep 15, 2024 11:43:50 AM


@multijfgtt wrote:

I tried responding with the intuit phone number but it was removed.


It's the spam filter.

Returning Member
Sep 15, 2024 1:01:01 PM

I thought you were asking me for the phone number. I have wasted plenty of time with TT support on the phone. No resolution.