Delaware Division of Revenue said they didn't get my tax return

I e-filed my Delaware tax return two days ago and the status in TT is 'Accepted'

But I couldn't find my return in delaware tax payer portal.

I called Delaware Division of Revenue and they said they didn't see my return.

What should I do?

482

Expert Alumni

Mar 11, 2025 1:14:29 PM

Follow these steps:

Verify that your DE return was accepted according to TurboTax.
Since DE claims it was never filed, you can contact support. You will have to prove who you are through an identity quiz. Then, they can give the DCN - a long control number- that proves when you filed and all the surrounding facts in that one number.
Then you call DE and give them the DCN so they can locate you.

Level 15

Mar 11, 2025 1:32:26 PM

OR...check at the end of the week...sometimes it takes a few days for the state computers to properly update with the information you seek.