A full week and no response from a intuit about how to use their software. Decided this isn't the company for me and deleted all my personal information.
If you have this issue and can't resolve it; I was able to easily find where to enter the prior year credit on TaxAct. Not to mention you can see draft copies of your tax returns while you are working on them, which I couldn't figure out how to do on TurboTax..