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Returning Member
posted Jul 9, 2020 10:53:11 PM

California filing wont allow me to start?

Why is my California return won't let me start updating?

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1 Replies
Employee Tax Expert
Jul 12, 2020 2:45:32 PM

Are you trying to update your program?

 

You can see if you can update your software by doing the following: 

  1. Select the Online menu at the top
  2. Then select Check for Updates.

If this still does not update the program, click the Help button on the top menu bar.

  1. Then select TurboTax Help Center.
  2. A popup window will pop up and allow you to type in a search or ask for help.
  3. Once you type in your information here, you will also be prompted to have someone call you if needed on the next screen.  You will need to enter your information in this section.

This will allow you to get product support to ensure your software has been updated to the latest version.