You only get a 1095-A if you bought health ins from the Marketplace, Obamacare. If you got a 1095-B or 1095-C you don't enter it on your tax return. If you didn't get a 1095A then say no and skip the heath care question.
What if I didn't get a 1095A?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/insurance-medical-benefits/lost-1095/L7GN7UcbC_US_en_US