Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 5, 2019 11:40:26 AM

What do I do if the amount quoted to me by turbo tax is not the amount reflected in my account?

0 1 300
1 Replies
New Member
Jun 5, 2019 11:40:28 AM

There are a couple of thing that may have happened.  It's possible that you had the Refund Processing Service, a $39.99 service that will take your TurboTax fees out of your refund.  If you forgot that you choose to pull your fees of your refund that could be a shock. 

Another option is that all or part of your refund may have been offset by the IRS.  Typically, you'll get a notice before the IRS does anything with your refund such as if they make corrections to your return or offset your refund to pay off past due taxes, child support, etc.