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posted Feb 2, 2020 2:02:32 PM

We could not e-file your return for the following reason: We are having difficulty recognizing the data you are sending. Please try again. - 601ERRV:?, RT_10 - ?:? - SitePrepFee in RT doesn’t mat

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1 Replies
Expert Alumni
Feb 2, 2020 2:41:41 PM

Please try this link  

 

https://ttlc.intuit.com/community/tax-topics/help/601errv-siteprepfee-in-rt-doesn-t-match-opr-total/00/1007516

 

Potential solution

Follow these instructions to try and resolve the issue.

  1. Select File from the left menu.
  2. Select Revisit next to Step 1: Review your Order.
  3. Change the payment method between Pay with Federal Refund and Pay with Credit Card, then switch back to your original payment method, and continue through to pay and e-file your return.