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New Member
posted Apr 13, 2024 8:31:14 PM

TurboTax (Mac Desktop) is in infinite loop. Smart Check reports I entered both a state abbreviation and the full state name in the 1099-G form. Well its a drop down

Obviously, programmer used "WA" to scan field and it matches both the state abbreviation and the full state name. So, if I could change it, I would, but the 1099-G form is a drop down list. No option to overwrite.

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1 Replies
Expert Alumni
Apr 18, 2024 10:35:46 AM

Have you tried closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.