The box will not allow me to put the correct name in keeps saying 24 characters allowed

Are you trying to enter this in the student loan interest section?

so the box only allows 24 characters but the information going into the box is 27 characters what do i do?

yes

also it will not allow me to put the correct amount in i need to put in an amount with change say 11.55 and it only keeps the 11 what do i do

Round it up to 12.

Abbreviate the name. For example Dept of Education. TurboTax is working on a fix but it won't be available until February.