Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 15, 2024 5:59:39 PM

Once Turbotax receives the money from the IRS, how long until they send it to you via direct depost?

0 2 10312
2 Replies
Level 15
May 15, 2024 6:01:48 PM

 

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

 

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

Level 15
May 18, 2024 5:22:10 AM

The movement from the IRS to the third party bank  to your bank account can take up to 3 business days to happen although it can take longer or shorter.