☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 7, 2023 8:42:35 AM

NY State requested I submit form IT-558. It appears to stem from item 18 IT-203 being populated, in the NY column only. What turbotax item drove the item 18 adjustment?

Turbotax live help was unable to identify what drove the adjustment, which is $100. The item is filled in the state column only; item 18 in the Federal column of the IT-203 is blank. Thank you!

0 1 283
1 Replies
Expert Alumni
Apr 7, 2023 8:51:04 AM

It would be helpful to have a TurboTax token.  The token provides a sanitized version of your return.  We will be able to see the numbers but not any personal information such as your name, SSN, or address.  

 

If you would like to do this, here are the instructions: 

 

In TurboTax Online, go to the black panel on the left side of your program and select Tax Tools. 

  1. Then select Tools below Tax Tools. 
  2. A window will pop up which says Tools Center.  
  3. On this screen, select Share my file with Agent. 
  4. You will see a message explaining what the diagnostic copy is.  Click okay through this screen, and you will get a Token number. 

In TurboTax CD/Download versions, go to the black panel on your screen and select Online. 

  1. Scroll down and select Send tax file to Agent. 
  2. You will see a message explaining what the diagnostic copy is.  Click send through this screen, and you will get a Token number. 

Reply to this thread with your Token number. 

 

We will then be able to see precisely what you are seeing, and we can determine what exactly is going on in your return and provide you with a resolution.