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New Member
posted Mar 16, 2022 5:03:43 AM

It won't allow me to e-file. it says I need to check a box that says I receive Disaster Relief - related to COVID. When I review the doc, the box is checked. What to do?

I've tried unchecking and rechecking the box but it still shows the "Fix Federal Return" button and won't let me efile. Is this a bug in the system?

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1 Replies
Expert Alumni
Mar 16, 2022 5:11:43 AM

There should be a page in the step-by-step section of your return where you can answer the question about disaster distributions with 'No'.  If you entered any Form 1099-R in your return you will have already seen that question one time, but there is another one out there for users who did not enter any Form 1099-R information.

 

Please try the following steps if you are using TurboTax Online to see if the error message will clear:

  • Go to Federal on the left side of the screen
  • Go to Wages & Income at the top of the screen
  • Scroll to the bottom of the section without making any changes and click Wrap Up Income
  • Continue moving forward until you see a question about whether you took a disaster distribution in 2020 and select 'No'
  • Run the Federal Review again to see if the error has cleared

 

If you have tried these steps and you did not see a question about the disaster distributions in 2020, then repeat the steps for the Deductions & Credits section of your return until the question is located.