Is anyone actually an expert here … do they ever call you back?

There have not been any other posts in this forum under your username k_dewitte since 2020, so not sure who you tried to contact.  Did you try to contact customer support?  

 

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

 

Did you do the followup interview for 1099-R?

TurboTax will ask you what you did with the funds.

@k_dewitte 

I’ve done tons of call backs. Read your blogs.

Made times to have someone call me back ..which they didn’t.  Done with TT.You shouldn’t be able to work for turbo tax if you cannot answer tax questions… especially outsourced.