I'm getting this message that "We're still working on updates related to Retirement Distributions that qualify for disaster or covid relief." I can't e-file NY.

I have the same issue and have not received any response.  I'm at a loss, if you get an answer let me know.

I am having the same issue.  I filed my federal forms, but am blocked from filing NY State with the error on the Pensions/Annuities/IRA worksheet.

same issue here. 

I'm getting the same message, please advise 🙂

I reached out to Turbo Tax on Facebook and they told me this:

I got off a support call with them about 2 hours ago. They thought it would be covered in a 3/11 update but were not exactly certain. It's still an open ticket with them.

I opened a case with them as well, and spoke to customer service yesterday. All I was told was they are aware of issues happening with certain states and its being worked on and an update will be available once it is complete. Said probably another week, maybe 2......

Same here

@Curtid33 

I was told March 18, 2021 NYS issues should be fixed and ready. So, who knows...

I just downloaded 3/11 update which includes NY state. 

Message is gone. However, now there is a new message, it requires to e-file Federal return even though it was transmitted before. So, I still can not transmit to NY state!

@tdoga 

I got the same exact message...I filed the federal over a week ago and now this disaster message.... What a joke...

I am getting the same message but for a Missouri form (MO-A).  Since I was trying to file both Missouri and Federal electronically, I am unable to file either.  However, I did notice there was an update today to the software.  But the only change i see now is that it changed my amount due to Missouri by a significant amount and still gives me the error message.  How can I actually talk to someone on the phone about this issue?

Same issue, NY COVID error is gone, but it wants you to e-file Federal with the State. The previous page even confirmed that my Federal was previously e-filed.  Disaster!

@gmalin99 

I was on the phone for over an hour with support and shocker, no resolution.

Wow!  I was going to try and call but can’t even locate a number.  Can you share the number here?  Also, did they give you any ideas at all or just say they don’t understand the problem?

@ldyoung71 

Go support and contact then type in the information and it will give you a case number and phone number. I would not expect much in the way of help as I was on over an hour and nothing was resvoled at all. We chatted and I screen shared and they clicked all over and were still unable to resolve this issue. Good luck!

I just downloaded 3/18 update. My issue was resolved and was able to submit to NY state.

Good to hear and thanks for following up!  I have since gone back into the product and was also able to file.