The plan administrator should issue a 1099-R for the distribution, you might want to check with them why you did not receive a 1099-R.
If you cannot get a 1099-R issued then you will need to create a substitute 1099-R:
- Login to your TurboTax Account
- Click on "Search" on the top right and type “1099-R”
- Click on “Jump to 1099-R”
- Enter information in the 1099-R fields
- Continue until "Do any of these situations apply to you?" screen and check "I need to file a substitute 1099-R"