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New Member
posted Jun 7, 2021 8:07:21 PM

I have entered in all information from my 1099-G, yet it is still requiring that I review. How do I proceed with filing?

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3 Replies
Level 15
Jun 7, 2021 9:25:39 PM

Please send a diagnostic copy of your tax return to TurboTax so they can investigate this problem. In the diagnostic copy, all SSNs, names, addresses, and other personal info will be replaced with generic info.


To send a diagnostic copy in TurboTax Online:

  • Click Tax Tools in the menu on the left.
  • Click Tools.
  • Click "Share my file with Agent."
  • Click OK.
  • Write down the token number and post it in this thread.

 

Also, if possible, please post a screen shot of the screen that says "Needs review."


Thank you for helping to troubleshoot this problem.

 

Level 15
Jun 7, 2021 9:29:49 PM
Level 15
Jun 10, 2021 1:35:10 PM

TurboTax says that this problem has been fixed.