how do I enter 1099-R numbers manually? for example,i try inputting guardian insurance manually and all I get is turbo tax does not recognize that name

You can input your 1099-R manually.

 

Here is how to do this in TurboTax Online:

 

• Navigate to Federal > Wages & Income > IRA, 401(k), Pension Plan Withdrawals (1099-R) Add/Edit
• Add a 1099-R
• Select "Change how I enter my form"
• On the next screen, it asks "How would you like to upload your 1099-R?" Select "Type it in myself"
• Next it ask "Who gave you a 1099-R?", you can click "Financial institution or other provider" and select continue
• Now, you can input your 1099-R provider's info, and continue through the rest of the interview