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Level 2
posted Jan 12, 2020 9:56:33 PM

Green dot doesn’t have my date of birth or social security

0 5 1404
5 Replies
Level 15
Jan 13, 2020 10:45:09 AM

Until you file and the return is accepted by the IRS for processing none of your information is forwarded to the processing bank or the debit card bank.  

Level 2
Jan 13, 2020 11:39:02 AM

I got an email that told me to set up the rest of my account. So do I just wait until I can file state. I was already able to file federal 

Level 15
Jan 13, 2020 11:49:17 AM

Ok ... you must WAIT until the return has either been accepted or rejected by the IRS ... while the return is in a PENDING mode you cannot do anything.  The email was sent early ... normally (once the IRS is accepting returns within 24 - 48 hours) you would be able to continue the process when you get the email ... however you are just early so you must wait.  

Level 15
Jan 13, 2020 11:50:03 AM

AND the state cannot be filed until the fed is accepted ... again you must wait since you did not file both at the same time.  

Level 2
Jan 15, 2020 4:41:56 AM

Gotcha! Thank you was just concerned wanted to make sure I’m doing it right