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New Member
posted Feb 19, 2021 12:58:08 PM

Can I get past the following message? "Form 5329-S: Your calculations could not be completed. Reference code: 6-538-973". I have downloaded my 1099R twice to no avail.

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18 Replies
Expert Alumni
Feb 22, 2021 6:21:06 PM

Are you reviewing the RMD pages after your download has posted to TurboTax?  This message indicates TurboTax is trying to calculate an IRA penalty and if you are required to take minimum distributions, TurboTax needs to know more information.

 

I would recommend deleting the 1099R you downloaded and entering it manually.   After you have logged in and are in your return in TurboTax Online:

 

  • Go to Search at the top of the screen.
  • Then enter Form 1099-R in the search box. 
  • You will see a Jump To function that will take you to the 1099-R input screens. 
  • There delete the 1099R in question by clicking on the trash can next to the form
  • Then add a new 1099R and manually enter your 1099R.

At the financial services screens, click "Change how I enter my form" then "Type it myself"

 

 

Enter the information into TurboTax matching the boxes from the hard copy 1099R.

 

Next, if you were 70 1/2 in a previous year, you will need to temporarily change your birthdate to reflect you are 72.  This will enable the RMD screens you will need.  Make sure and enter "None" to the RMD question.

 

After you are finished, change your birthdate back to the correct date.

 

New Member
Feb 24, 2021 2:18:24 PM

Thanks for the reply.  

 

I have manually entered my 1099-R two different times.  I have answered the questions following the 1099-R form.  I am 67 years old.  When I "review" I still get the following message:   "Form 5329-S: Your calculations could not be completed.  Reference code 9-431-659".

 

Any other suggestions?

 

Thanks for your help.

Expert Alumni
Feb 24, 2021 2:45:59 PM

"Check This Entry" error 5329-T and 5329-S : "Your calculation could not be completed"

 

This is a known issue. Please check this TurboTax Help article and sign up at the bottom to receive notices for updates.

Returning Member
Feb 19, 2022 3:02:20 PM

I am trying to electronically file my federal and CA state returns and get an error message not allowing me to do so.  It appears the TurboTax program indicates I have a foreign address or foreign bank accounts, neither of which I have. 

 

Error message #1 - Form 5329-S:  Foreign country code should have a value.  Select the applicable foreign country code from the list provided.  

 

Error message #2 - Form 5329-T:  Foreign country code should have a value.  Select the applicable foreign country code from the list provided.

Returning Member
Feb 19, 2022 3:03:53 PM

BTW, the TurboTax link does not take you to the referenced article.

Returning Member
Feb 19, 2022 3:05:13 PM

I also deleted the 1099R form and manually inputted data without resolution.

Expert Alumni
Feb 22, 2022 10:36:51 AM

@surfer415 It depends. Please read this Turbo Tax article  written by Turbo Tax expert SamS1 and pay particular attention to the screen shots that are listed at the bottom of the post. Answer the those questions in the manner that he illustrated and see if this works for you. Don't delete and start over again like it is suggested because you have been down this same path before. Just do the follow up steps after the 1099R entry especially when it asks questions about the RMD distribution.

Level 2
Mar 26, 2022 3:56:36 PM

Ok, I just spent 2 hours on this and I think I have solved it for LOTS of people.  For me when I ran the review it was asking me to fill in the name of a foreign country as it relates to two of my 1099-R forms.   I believe what I found will apply also to the "calculation could to be complete" error that a lot of people are reporting however I did not get that particular error.

 

Go to the PERSONAL INFO tab and look at your info.  Under the Mailing address and phone number look to see if you STATE is listed as "other country".  Mine was!  To fix the problem I had to first click the EDIT button and change my city and state to something else.  Click CONTINUE and then go back and change it again back to what it should be.  You should see it corrected on your screen now.

 

At this point I went to run the REVIEW and all those questions were GONE GONE GONE..... 

 

I hope this helps a lot of other people

Level 2
Mar 26, 2022 7:55:27 PM

I am having this same problem on my 2021 taxes Turbotax Home and Business. I can't get pass the error entering the 1099 manually. When I looked at the form it had Foreign Country: Other Country.

Level 2
Mar 26, 2022 8:00:23 PM

I can't get mine to stop saying Italy. 

Level 2
Mar 26, 2022 9:57:06 PM

Hmmmm, change both the city and state to something else like, boston Ma and save it and then go back and change it to what you need it to be.  If that doesn't work can you post a screenshot?

Level 2
Mar 26, 2022 9:58:21 PM

Go back to your PERSONAL information page and fix it there.  Then go back and try to enter the 1099.

 

Change both the city and state to something else like, Boston Ma with a fake zip code and save it and then go back and change it to what you need it to be.  If that doesn't work can you post a screenshot?

Expert Alumni
Mar 28, 2022 8:23:29 AM

To clarify, did you check for the suggestions offered by randomuserinCA?  Also does your 1099R have any foreign information mentioned on it?

 

@jc120

 

 

 

Level 2
Mar 28, 2022 8:31:14 AM

Yes, I confirmed there was no foreign info on the 1099s.  That is what caused me to waste 2 hours trying to sort it out.   As soon as I correct the Turbotax error regarding my mailing address that had my CITY correct but in the STATE field it said "another country"  it stopped asking me all those questions in the Review.  

 

Something went wrong with Turbotax for sure as all I did was import turbotax from the previous year and that one field got changed in the import process.

Level 2
Mar 28, 2022 11:43:20 AM

Absolutely none. Our Massachusetts address came up as Italy. I am not sure why as I have been using TurboTax since it came on a floppy disc. I went in and deleted the crazy form. My taxes have been e-filed and accepted.

Level 2
Jan 28, 2023 4:01:47 PM

This was a real pain to deal with, but I finally figured it out. 

 

step 1: Save your work.

step 2: Shut down Turbo Tax COMPLETELY.

step 3: Restart Turbo Tax

step 4: Get past the "Getting started w/ Turbo Tax" message

step 5: Go to and Edit "Mailing Address & Phone Number" where it states "Other Country" next to your town/state/zip. Please change it to the correct US Address Town, State & Zip.

step 6: Check to make sure that "Other Country" has been replaced by your US State.

 

This problem has to do with Turbo Tax expecting a Foreign Address when the User actually has no Foreign address.

 

Credit goes to wfleeonard03 as I found the solution here:

https://ttlc.intuit.com/community/taxes/discussion/re-after-latest-update-turbotax-filled-in-other-country-into-my-us-address-unable-to-change/01/2665353/highlight/false#M956606

 

I hope this helps some of you. 

 

This took a lot of time out of my day, but I figured that people that run into this problem should try the above sequence of steps at least once. 

 

Take care everyone and good luck with completing our Tax returns. 

Returning Member
Mar 17, 2023 4:33:04 AM

Did you ever get the error code fixed, I am having the same issue and don't know how to correct the problem. I don't have a foreign address and it won't let me continue to file my tax return. Thank you

Expert Alumni
Mar 17, 2023 6:52:21 AM

Before following the steps below, clear your Cache using the link below:

 

How to Clear Cache

 

  1. Sign in to TurboTax and open or continue your return.
  2. Select My Info from the left menu.
  3. On the Personal info summary page, select Edit next to Taxpayer.
  4. Select the Continue button at the bottom.
  5. Select Edit next to Mailing Address. Make sure you select "US Address " in the drop-down.
  6. Click Continue. There should be no foreign issue.

 

 

@lacalvillo