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New Member
posted Apr 2, 2024 12:35:11 PM

Can I enter 1099-R if my turbo tax program says it won't be ready until 12/7/23 and the date is 4/2/24?

I tried both the usual pension income entry form and searching on 1099-r in my turbo tax program.  Both say unavailable.

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3 Replies
Expert Alumni
Apr 2, 2024 12:36:10 PM

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

Level 15
Apr 2, 2024 12:36:48 PM

You need to update your 2023 TurboTax desktop program to the latest release.

Click on Online at the top of the desktop program screen.  Click on Check for Updates.

Level 15
Apr 2, 2024 12:36:52 PM

Are you using desktop software?   Have you updated the software?