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New Member
posted Jan 27, 2022 11:04:25 AM

Can I come back to this later? Will my info be saved if I take a break?

Can I take a break from filing with Turbo Tax and come back later?  Will my info be saved?

0 4 455
4 Replies
Employee Tax Expert
Jan 27, 2022 11:12:10 AM

Yes. Online TurboTax automatically saves your data.   

Returning Member
Mar 20, 2023 5:07:12 PM

Well, it didn't save it.  So I have to reenter the data.!!!!!  But I don't trust that this will not occur again.  What should I do?

Level 15
Mar 20, 2023 5:10:17 PM


@MGR12 wrote:

Well, it didn't save it.  So I have to reenter the data.!!!!!  But I don't trust that this will not occur again.  What should I do?


Then you did not sign onto the TurboTax online account with the User ID you used to create the account.

 

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2022 account, then use the option shown in blue on the account recovery website, "Try something else"

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

To access your online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Level 15
Mar 20, 2023 5:10:31 PM

Then you might have logged into the wrong account.  Or are you using the Desktop program?

 

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/