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New Member
posted Apr 14, 2023 9:57:34 PM

An IRA error exist in "Deduction & Credits" section under "Here is how your retirement and IRA distributions affect your income." I had no distro. How do I remove this?

Amount is $10,733.00 and I am unable to find where this amount is coming from. I checked all the upload income forms and all are in order.  

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1 Replies
Expert Alumni
Apr 15, 2023 8:32:11 AM

It would be helpful to have a TurboTax ".tax2022" file that is experiencing this issue. You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions for TurboTax Online

 

  1. From the left menu select Tax Tools. 
  2. Then select Tools below Tax Tools. 
  3. A window will pop up which says Tools Center.  
  4. On this screen, select Share my file with Agent. 
  5. You will see a message explaining what the diagnostic copy is. Click okay through this screen and then you will get a Token number. 
  6. Reply to this thread with your Token number and tag me @DanaB27. This will allow us to open a copy of your return without seeing any personal information.  

 

The instructions for TurboTax Download

 

  1. On your menu bar at the very top, click "Online"
  2. Select "Send Tax File to Agent"  
  3. Click "Send"
  4. The pop-up will have a token number
  5. Reply to this thread with your Token number and tag me @DanaB27. This will allow us to open a copy of your return without seeing any personal information.  

 

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.