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New Member
posted Jun 3, 2019 10:57:52 AM

A Turbo Tax rep co-browsed my tax forms. Asked to see personal info page and this included social security numbers. How do I know my info. is safe?

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1 Replies
Level 4
Jun 3, 2019 10:57:54 AM

TurboTax masks personal information (social security numbers, birthdates, bank account numbers) when their agents are co-browsing returns.  The agents only see XXX-XXX-XXXX in the place of the actual numbers.