E-file rejection error SEIC-F1040-501-02: SSN or n...

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
EnglishEN

Pick a language

English Français
Announcements
Get the latest stimulus news and tax filing updates.
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Intuit

E-file rejection error SEIC-F1040-501-02: SSN or name of qualifying child doesn't match for EIC

This rejection occurs when the name or Social Security number for the qualifying child is either incorrect or doesn't match what's on file with the IRS.

Solution

Get your children's Social Security cards and then follow these steps to make sure their information was entered correctly:

  1. Open your return in TurboTax, and then select My Info.
  2. Continue until you reach the Personal info summary screen.
  3. Click Edit next to the dependent you need to update information for (you may need to scroll down).
  4. Proceed through the interview, making sure that the child's Name and Social Security number matches the information on their Social Security card exactly.
    • If the information is wrong, correct it.
  5. Continue until you're at Your children and others you support. Repeat Steps 3-6 for any additional children.

Once finished, select Done and then e-file your return again.

Otherwise, if you verified that the information you entered into TurboTax exactly matches your children's Social Security cards, you will need to file a paper return. Unfortunately, we are unable to assist you further with this rejection error, as the problem lies with government agencies' data that we have no control over.

After mailing your return, we suggest you call the Social Security Administration (SSA) at 1-800-772-1213 to verify that the SSA's records are correct. (The IRS gets their information from the SSA.) Correct SSA records will prevent the same rejection next year.

Was this helpful?

You must sign in to vote, reply, or post
v
Privacy Settings