Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Dec 19, 2020 6:38:11 PM

Wrong TurboTax Version

I was advised to buy TurboTax Business because I am an investor and one of my holdings is a partnership (oil Pipeline partnership) which requires I report a K1.  But I am a retired private person and have no business.   I think the Business version is the wrong one.  I cannot answer the questions, EIN # etc.

I bought this CD from Staples which will not let me return it for the proper one for registration reasons, etc..

 

Can I mail this to Intuit to exchange it for the lesser version?

What can I do please?

 

Harold [removed]

 

 

0 1 801
1 Replies
Level 15
Dec 19, 2020 7:08:31 PM

Who advised you yo buy the Business version?  That is to do a partnership return to create the K-1.  Not if you are receiving a K-1.  As you found out it does not prepare personal 1040 returns.  You could have bought any personal version, Basic, Deluxe, Premier or Home & Business.  

 

You can try asking customer service.   (You need to pick the CD/Download program in the product drop down box.) 

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632