Hello,
When I log in to get my payment, it says they need to confirm my banking information. It asks me to enter my AGI which is -10, but it won't accept a negative or 0 when I enter the information. I am now locked out of the system for 24 hours. what should I do?
Update: I have solved the problem.
When I entered my AGI, I removed the minus sign. so, the AGI was 10.
The next part was whether or not I received a refund or owed money. The key here is to enter the actual money owed or reserved as listed on your 1040. Since I was claiming 2018, I had to check line 20a. I am not sure of the line you have to check if you owed money, but there is a question mark just about the space with the info. In my case, line 20a was 0.
To summarise:
-AGI 10 (remove minus)
-Refund amount (line 20a) 0
-Entered in banking information
The transaction was successful!
I hope this helps. It worked for me, so I would suggest clicking on the question marks as they will guide you.
Hope this helps.
I don't think you entered your correct AGI which is your Adjusted Gross Income
(amount you earned) now at this point practice patience until that 24 hour lockout period and just try again
The AGI is on line 8b of your 2019 form 1040 or line 7 of your 2018 form 1040.
Hello,
My AGI on line 7 for 2018 is -10. I am self-employed. I had a net loss of -10. That is the correct AGI. Do I put 0 or -10 in the get my payment when they ask to confirm my AGI?
Thank you,
-10 is the correct AGI. When I log into My Turbo Tax account, it says "AGI -10" I received a state refund that year. In any case, if your AGI is negative, do you enter in -10 or 0?
Thank you,
I am in the same situation with the AGI -7112 and no refund or taxes owed. What is needed to get this thru. I have downloaded my transcript from the IRS and those are the numbers that they have on file. HELP, this stimulus money is needed!!!
Like many others - need help on how to put a negative AGI on IRS stimulus for Covid 19. This is on my form1040 from 2018 taxes line 7 it is a negative number.
The IRS stimulus Check my Status will not allow a negative number -6937 or $0 or (6937) or an X6937.
Anyone find out how to fill out with a negative number? 4/24/2020
It must be so nice that some people make so much money that they have no idea that a person could actually have a negative AGI!! Have patience?? Seriously? I wonder if I call my mortgage company and tell them to have patience - they would be cool with that. Or my car payment. Or my business lease agreement. Have patience. I am making no money. I do not get unemployment. I cant get a loan. But I am told to stay home. WE ARE ALL IN THIS TOGETHER! IRS has given everyone a stimulus check besides the people who have a negative AGI - The people who need it the most. There is no TOGETHER in this.
completely agree. i came across this board but i cannot try since i am locked out,
I presume that message was directed towards me I survive paycheck to paycheck and barely can stay afloat and well I actually did not know that a person can have a negative AGI always learn something but I was just trying to be of some help if any and yes patience which I practice every day I meant no harm in any way hope everything works out for all
Same boat. I can’t seem to find the answer and now locked out for 24 hours.
Corrheag - I read that board also and tried - does not work.
I am having the same issue with the IRS.Gov my payment status under the banking information. I also have a negative AGI.
Can anyone help? Getting desperate!
This is going to help you please read!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Error message telling you:
Adjusted Gross Income: Must be numeric (0-9) input only
Thanks. ok I did that but i did not receive a refund or made a payment. It is a required field. I put in 0 and it did not work.
Update: I have solved the problem.
When I entered my AGI, I removed the minus sign. so, the AGI was 10.
The next part was whether or not I received a refund or owed money. The key here is to enter the actual money owed or reserved as listed on your 1040. Since I was claiming 2018, I had to check line 20a. I am not sure of the line you have to check if you owed money, but there is a question mark just about the space with the info. In my case, line 20a was 0.
To summarise:
-AGI 10 (remove minus)
-Refund amount (line 20a) 0
-Entered in banking information
The transaction was successful!
I hope this helps. It worked for me, so I would suggest clicking on the question marks as they will guide you.
Hope this helps.
Corrheag - Thanks! I went in this morning and did not put a minus sign.
Next was - did I receive a refund or owe?
I did click had a refund. The trick is - I did not get refund back. I am rolling it over to pay 2019 taxes.
So instead of putting 2000 - which was on line 20a, I put 0 since I really did not receive a refund.
That worked!
Getting check electronically!
So happy you figured it also! Thanks for the message. Hopefully this will help other people as well!
THANK YOU!!!!!!
Your advice/posting was successful for me today.
Appreciate everyone helping each other out!
Hi I haven't got anything.. No stimulant check no paper in the mail. I made less then 10 thousand both years I work part time barely making 280.00 every 2 weeks. I use turbo tax both years. Everytime I use that check my payment it tells me they have no information on me. So what should I do.
You would have to put 1.00 in were it says agi not -0 then it should work
I had the same problem. Everybody just enter "1" if you have a negative AGI. I HOPE THIS HELPS!