I received a letter on February 13th stating that the IRS was verifying my return. It says for me to contact them after 60 days if I have not heard from them, or received my refund. With the lockdown all of the local offices are closed. How can I contact them? I really need my refund, after being furloughed from my job.
If there is a phone number on your notice, call that one regularly, or you can try calling 1-800-829-1040. However, as you already know, there is very limited staff available at IRS.
I recommend that you respond via letter and continue to try to call.
I am in a similar situation. Unfortunately, 1-800-829-1040 does not work. I have checked the status of my refund but I have the "Your tax return is still being processed" message. Not sure what they are questioning/reviewing as we have very straight forward taxes and I double checked what we submitted - it's correct. We have not received a letter in the mail. It would be nice to get our refund... 🙂 Any advice on how to contact the IRS right now?
I understand your frustration. I been waiting for a return since February on my Federal return alone and waiting longer now with the stimulus check. I get the same message and there is no one to write to only the same automated machine that tells you nothing of a explanation other than "still processing."Good luck!
The online link is your best option to track your refund. I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.
There is a delay in processing the returns as the IRS is not processing paper returns at the moment due to Covid-19 and social distancing policies in effect.