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Level 2
posted Jun 15, 2021 10:41:34 AM

Federal taxes approved but says it's still pending.

So I changed my address with the IRS back in March. They still haven't updated my info. Also I filled my taxes in April and received my state refund but my federal refund is still pending but was approved.what should I do?

1 2 700
2 Replies
Level 15
Jun 15, 2021 10:44:58 AM

The federal tax return was Accepted not Approved.  Accepted means the IRS received the tax return.  Approved would mean the IRS has Processed the tax return and Approved the tax refund before the refund is then Issued.

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

 

 

Level 2
Jun 15, 2021 9:02:00 PM

Thank you for helping me to understand that better! Your adventure is very helpful 😊